InkJetSuperStore Reviews

1.6

/5.0

28 customer reviews

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23

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reviewers recommend

InkJetSuperStore

InkJetSuperStore, known for its ink cartridges and printer supplies, is rated 1.6 out of 5. The rating reflects how home users and small businesses view their experience with InkJetSuperStore. Reviews of InkJetSuperStore are verified before publication.

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28 Reviews on InkJetSuperStore

by Audrey975

Jul 20, 2022

Fast shipping and great savings

I orders a universal 128A cartridge for my canon laser printer price was very reasonable and shipping was fast, just installed it, fits perfectly fine. Quite happy with this purchase.
By the way i orderdered from www.inkjetsuperstore.ca not. Com Im not sure whether they are same or different companies.
Thanks

by Julie P.

May 05, 2022

The company does not pay

I worked in the company for 10 years, the last ones as a freelancer. Before they told me they would no longer have my services they asked to me to teach to other employees about my work, although they owed me 10 months of work at the time.

I waited for the payment before doing my part of explaining to my co-workers about my tasks in the company. They paid me less than the half belatedly and the other part was never paid.

Since then, I request the payment daily without answers.

by Zoe637

May 05, 2022

The company does not pay

I worked in the company for 10 years, the last ones as a freelancer. Before they told me they would no longer have my services they asked to me to teach to other employees about my work, although they owed me 10 months of work at the time.

I waited for the payment before doing my part of explaining to my co-workers about my tasks in the company. They paid me less than the half belatedly and the other part was never paid.

Since then, I request the payment daily without answers.

by Harry906

Feb 02, 2022

Faulty Product

Ordered 2 inkjet cartridges and both arrived damaged. One has ink spilled within the sealed plastic packaging and when I removed the tab on the other, ink spilled all over the place. I've contacted them twice with no response and the phone number is out of service. I would have preferred to give a 0 star rating.

by Noelle585

Oct 15, 2021

Ink for and old printer

they had it, it wasn't super expensive and it works just fine. I love my old printer :)

by Louis370

May 28, 2021

Customer service is bad.

I ordered color ink which was ok, but I ordered the wrong black ink. I have been trying to return the items for two weeks and never recieved a reply afer 4 attempts by email. No phone # to call. I wish I looked at this site before I hooked up with them.
Don't order from them because if you have a complaint, consern or return they don't care contrary to their positive claims on their web site.

by Courtney Hart

May 21, 2021

No Customer Service

I purchased mustache ink cartridge's that did not fit snuggly into my cannon printer. Tried to return with no response to emails nor to the online chat system. Do NOT expect them to honor the money back guarantee!

by Turner

May 03, 2021

If I could give a negative star I would

Terrible company myself and a girl I referred both have a box that is garbage and nobody responds no matter how many times you email and since there is no phone number it allows them to ignore you. Buy your ink elsewhere as they are rotten

by Phillips031

Mar 17, 2021

Cartridge wrong no response

I ordered 3 black ink cartridges for my HP printer. Although they looked correct they were very slightly bigger than the existing cartridges and the printer would not work with them. I wrote to the company to return the items and get a refund. I was completely ignored. Terrible company. I went to a competitor and no problems whatsoever. Probably best to avoid these people.

by Anne

Feb 26, 2021

Zero response to problem with shipped cartridges

I purchased twin cartridges (one black, one colour) from this company in late January. They arrived in about 5 days which I was happy with. When I installed the, the black cartridge was fine but the colour cartridge did not deliver ink. I cleaned the print heads 2 or 3 times and did a deep clean as well. No improvement.

I contacted the company by email. No replay after 5 days. I filled out a return form describing the problem and requested a replacement. No reply. I sent another email after 20 days. No reply. No way to contact by phone.

Lesson learned. Do not order cartridges from this company. Support is non-existent.

InkJetSuperStore Q&A

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Ask a InkJetSuperStore question and get answers!

Q:

are you still in business? Verizon says your phone number is no longer valid.

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Q:

Is InkJetSuperStore a scam or a legit company?

A:

I had ordered toner cartridges from them and did get relatively good OEM products, First time I ordered ink jet cartridge and got one bad out of 6 colours. And I cannot reach their support at all. I suppose it is a legit company but absolutely no customer service.

by Thomas289 - November 18, 2019

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Q:

How easy is it to get a hold of customer service at InkJetSuperStore?

A:

Impossible, no contact number, and their customer service email address just bounces back.

by Zoe L. - May 07, 2020

A:

There is no way to get hold of [email protected] as it is not a reachable email address. Yet this is the only way to contact them.

by Juan B. - November 18, 2019

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Q:

How good is their customer service if the ink is the wrong one? Do they give you a refund or exchange?

A:

Worse its that their contact email does not work. So there is no way to get problem resolved.

by Hector H. - November 18, 2019

A:

I can tell you for an absolute fact that I ordered a number of the same ink cartridges at the same time and out of the 9 that I ordered, 4 were the wrong ones. When I called them immediately after opening the shipment and discovering it was the wrong cartridges, they say that it is the customer's responsibility to make sure that the correct ones are ordered and they would NOT exchange or refund them!

by Hunter83 - September 06, 2015

A:

I don't know, I didn't have the need to try that, but according to their warranty, they'll take care of you for a year. What irked me was that toners have infinite shelf life, yet if you find a problem after their year warranty runs out, they won't swap it. The Suppliesguys seem to have a more flexible warranty. No, I have no affiliation with them, but I did buy some toner from them, and the toner was defective, and they allowed me to return them and paid the shipping too.

by Annette849 - April 03, 2015

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